RETURNS OR EXCHANGES:
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. A return is good for store credit or exchange only.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and with tags.
To start a return, you can contact us at info@runwayboutiquems.com. Please note that returns will need to be sent to the following address:
Runway Boutique - Returns
139 W Bankhead St Ste B
New Albany, MS 38652
If your return is accepted, you are welcome to send the package back on your own or we’ll send you a return shipping label (at your cost), as well as instructions on how and where to send your package.
You can always contact us for any return question at info@runwayboutiquems.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
No returns or exchanges on jewelry.
Unfortunately, we cannot accept returns on sale items or gift cards.
Runway Boutique
139 W Bankhead St Ste B
New Albany, MS 38652
662-598-2133
info@runwayboutiquems.com
